Account Manager (Leasing)

Role highlights

• ‍Uncapped Commission Potential: Reap the rewards of your hard work with a generous and achievable commission structure.‍
• Progression Opportunities: Progression pathway to property consulting - learn and grow with us.‍
• High Profile Client: Work on an exclusive account with a high profile, nationwide telco client. ‍
• Culture & Benefits: Join a certified Great Place to Work that puts it’s people first with flexible working arrangements, team bonding days, x2 days bonus wellbeing leave, a wellbeing allowance, flexible public holidays and more.

Job summary

As a Portfolio Leasing Coordinator you will play a crucial role in servicing one of Tenant CS's highest profile national clients. You will be part of a small but high-performing team based in Melbourne, with frequent interactions with your colleagues in Sydney. Your primary responsibility will be to manage lease renewals across a large portfolio of sites across the eastern seaboard. This will involve making a high volume of outbound calls to landlords. While a significant portion of your time will be devoted to reviewing and negotiating commercial terms, establishing a good rapport with key stakeholders such as clients, landlords, and solicitors is crucial for achieving success. In addition to lease management, you’ll also lean in to assist our Melbourne advisory team who oversee end to end real estate consultancy projects to businesses.

Role available full or part time based on the preferences of the candidate. Working holiday visa holders welcome to apply.

Key responsibilities

Portfolio Leasing Management:

As the new Portfolio Leasing Coordinator you’ll spend the bulk of your time servicing one of Tenant CS’s high profile new national clients. This includes:

• Client relationship management and client outreach (warm calls)
• Management of leasing transactions, including renewals and licenses
• Project tracking and reporting - you’ll consistently maintain a detailed database providing a clear overview of project activity and progress
• Negotiation of terms within approved parameters to achieve optimal results and tenure
• Liaise with client's solicitors to facilitate the preparation and finalisation of appropriate lease and license documentation
• Responsibility to validate and manage critical data
• Escalate difficult landlord matters and disputes to the appropriate management
• Respond to day-to-day correspondence
• Send appropriate forms and documents to landlords for execution in changes of ownership

Ideal candidate qualities

Our ideal candidate will be:

• Driven & self-starting – you take initiative and push for results.
• Hardworking & tenacious – you go the extra mile to achieve success.
• Proactive problem-solver – you anticipate challenges and act fast.
• Confident communicator – you enjoy talking to people and building rapport.
• Persuasive & engaging – comfortable negotiating and influencing over the phone.
• Detail-oriented & organised – you stay on top of deals, data, and deadlines.
• Growth-minded & adaptable – eager to learn and step up into a consulting role.
• Background in sales, real estate, or client management beneficial but not required.

About Tenant CS

Tenant CS is a commercial tenant representation firm that finds, negotiates and secures office, retail and warehouse leases for businesses around Australia. We’re real estate consultants to businesses, on a mission to help companies who lease real estate save time & money and get deal terms that are advantageous for them - not the landlord. We believe the commercial real estate industry is broken - everyone else works for the landlord - and we're here to fix it for commercial tenants.

Our team is made up of an amazing bunch of professionals whose expertise covers workplace analysis, lease negotiations, fitout management, and even tinkers with a little bit of legal logic. We’re logical thinkers, hard workers, salespeople and project executors. We’re ego-free and win projects with great companies (like LVMH, Zip Co, Beyond Blue and The National Breast Cancer Foundation) by being deal-proud, informed and outcome focused.

Benefits

• Competitive remuneration plus commission
• Flexible working arrangements to support work-life balance
• Professional development opportunities
• Interstate travel opportunities
• Career progression and promotion opportunities
• Parental leave cover
• Be part of a high performing team who take their work (but not themselves) too seriously.

Your application

If this role sounds like the perfect fit for you, we’d love to hear from you! Please submit your CV/resume through the apply now link, along with a cover letter that tells us:

• How you meet the ideal candidate qualities listed above.
• Why you’re interested in this role and a career in commercial tenant representation